About us


Quality products, rest assured.
Moment of awakening
What is at the heart of successful business? Forget about our 0.03% customer complaint rate. Forget about our Red Dot Product Design Award. Forget about the state-of-the-art factory which fuels our innovation practices. At Platform we think differently. We want to dream bigger.
And we do so, together with our clients.
Because we believe success is built on strong relationships that share a vision. The greater that shared vision, the better we succeed. This is the essence of our founding story.
More than a decade ago Shelly Yu, our CEO and founder, was already right in the heart of the industry. Not at the helm of a manufacturer, but as a trader. And working closely together with her clients planted the seed that grew into the world-leading manufacturer Platform is today.
One day, during an open discussion with a client the thought arose to do better. To improve defect rates, smoothen logistics, and truly care for the people in the factories. The solution? A company that would be at the interface of quality, innovation and care. Personal values Shelly Yu has always lived by.
And so Platform awakened.
Platform’s factory currently covers an area of 18 acres and a floor area of 15000 square meters. There are two 3-story factory buildings and one 5-story staff dormitory.
In the factory we have 2 sets of advanced automatic cutting machines, 2 sets of laser cutting machines, 4 machine-sewing lines, and one hand-sewing line.
To date, the company employs more than 300 dedicated people, most of whom are experienced employees who have been integral to the company’s success for multiple years.
More than a pillow
You might have come here for our world renowned neck pillows. But at Platform we don’t just make neck pillows. We offer enrichment to your customers lifestyle. Products that allow people to dream or spring into action more vibrantly and recharged. Whether they are on the road or in the comfort of their own home. Travel pillows, bean bags, cushions and eye masks; comfort products all made with consistent quality and carefully tailored to the needs of your market.

Conscious Quality
At Platform we care, and improving comfort starts with the basics. To ensure the best quality for you, we provide the best for our employees. The people at Platform work in a low stress environment and operate machinery with advanced technology. Our state-of-the-art factory forms the backbone of our innovation practices. The factory plant ensures maximum resource efficiency, thereby reducing stress on the environment and allowing for more conscious choices in our production processes.Weaving values in collaborations
Platform collaborates with industry leaders in home and travel retail through white label partnerships. Our clients have complete control to defining their own collection of comfort enriching products with Platform by their side to provide the necessary expertise. Whether it be from our extensive catalogue or from a tailor-made product designed for your venture, every collaboration and collection is based on our three core values: quality, innovation and care.
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Research and Development
Applying customer insights into strategic product line planning, demonstrating product feasibility and conducting patent research and implementation. rd@platforminc.cn
Production
Our Production department focuses on production schedules according to the procurement and production plan. Daily activities are accurately tracked and supervised to ensure manufacturing process stays on track. production@platforminc.cn
Quality
Through a meticulous quality management system, we strictly supervise and implement various quality standards for the company. Active involvement in design and improvement through use of scientific management methods and excellent quality inspection personnel ensures the quality Platform stands for. qc@platforminc.cn
Sales
Our Sales department determines customer demand for products, carries responsibility for client order review and management, sees to quality product delivery and after-sales service. sales@platforminc.cn
Certification
Platform understands its impact on social responsibility, and has passed ISO9001 quality management system certification. The company also passed a series of social responsibility inspections such as anti-terrorism, Desiny,Costco, BSCI and Sedex.

Charity
Based on the values of gratitude, our CEO Shelly cares about what the company gives back to society. Platform actively participates in community activities, subsidizes education for children, and extends its care to elderly in nursing homes.