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Platform
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Platform

Quality products, rest assured

Moment of awakening
What is at the heart of successful business? Forget about our 0.03% customer complaint rate. Forget about ourRed Dot Product Design Award. Forget about the state-of-the-art factory which fuels our innovation practices. AtPlatform we think differently. We want to dream bigger.
And we do so, together with our clients.
Because we believe success is built on strong relationships that share a vision. The greater that shared vision, thebetter we succeed. This is the essence of our founding story.
More than a decade ago Shelly Yu, our CEO and founder, was already right in the heart of the industry. Not at thehelm of a manufacturer, but as a trader, And working closely together with her clients planted the seed that grewinto the world-leading manufacturer Platform is today. One day, during an open discussion with a client the thought arose to do better. To improve defect rates.smoothen logistics, and truly care for the people in the factories. The solution? A company that would be at theinterface of quality, innovation and care, Personal values Shelly Yu has always lived by. And so Platform awakened.
Platform's factory currently covers an area of 18 acres and a floor area of 15000 square meters. There are two 3story factory buildings and one 5-story staff dormitory.
in the factory we have 2 sets of advanced automatic cutting machines, 2 sets of laser cutting machines, 4 machinesewing lines, and one hand-sewing line. To date, the company employs more than 300 dedicated people, most of whom are experienced employees whohave been integral to the company's success for multiple years.

More than a Pillow

You might have come here for our world renowned neck pillows. But at Platform wedon't just make neck pillows. We offer enrichment to your customers lifestyle. Productsthat allow people to dream or spring into action more vibrantly and recharged. Whetherthey are on the road or in the comfort of their own home. Travel pillows, bean bags,cushions and eye masks; comfort products all made with consistent quality and carefullytailored to the needs of your market.

Conscious Quality

At Platform we care, and improving comfort starts with the basics. To ensure the bestquality for you, we provide the best for our employees. The people at Platform work in alow stress environment and operate machinery with advanced technology. Our state-of-the-art factory forms the backbone of our innovation practices. The factory plant ensuresmaximum resource efficiency, thereby reducing stress on the environment and allowingfor more conscious choices in our production processes.

Weaving values in collaborations

Platform collaborates with industry leaders in home and travel retail through white labepartnerships. Our clients have complete control to defining their own collection ofcomfort enriching products with Platform by their side to provide the necessaryexpertise. Whether it be from our extensive catalogue or from a tailor-made productdesigned for your venture, every collaboration and collection is based on our three corevalues: quality, innovation and care.

Departements

Research and Development

Applying customer insights into strategic productline planning, demonstrating product feasibilityand conducting patent research andimplementation. rd@platforminc.cn

Production

Our Production department focuses onproduction schedules according to theprocurement and production plan. Daily activitiesare accurately tracked and supervised to ensuremanufacturing process stays on track. production@platforminc.cn

Quality

Through a meticulous quality managementsystem, we strictly supervise and implementvarious quality standards for the company. Activeinvolvement in design and improvement throughuse of scientific management methods andexcellent quality inspection personnel ensuresthe quality Platform stands for. qc@platforminc.cn

Sales

Our Sales department determines customerdemand for products, carries responsibility forclient order review and management, sees toquality product delivery and after-sales service. sales@platforminc.cn

Certification

Platform understands its impact on social responsibility, and haspassed ISO9001 quality management system certification. Thecompany also passed a series of social responsibility inspectionssuch as anti-terrorism, Desiny,Costco, BSCI and Sedex.

Charity

Based on the values of gratitude, our CEO Shelly cares aboutwhat the company gives back to society. Platform activelyparticipates in community activities, subsidizes education forchildren, and extends its care to elderly in nursing homes.